Privacy Policy

This Privacy Policy describes how Coldwell Banker Realty ("we," "us") collects, uses, and protects information when you use this website. By using the site you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly and information collected automatically:

• Contact details you submit through forms: name, email address, phone number, and the content of your messages.
• Real estate preferences: saved searches, saved properties, price ranges, and areas of interest.
• Usage data collected automatically: pages visited, time on site, referring pages, browser type, device information, and IP address.
• Cookies and similar technologies used for analytics and to remember your preferences.

How We Use Information

We use collected information to:

• Respond to your inquiries and provide requested real estate services.
• Send listing updates, market information, and service communications you have requested or consented to receive.
• Improve the website, understand how visitors use it, and measure marketing effectiveness.
• Comply with legal obligations, including record-keeping requirements applicable to real estate brokerages.

Analytics and Advertising

This site may use analytics services (such as Google Analytics) to understand site usage. Analytics providers may set cookies and receive usage data as described in their own privacy policies. Where advertising measurement is used, it is configured to respect applicable consent requirements.

Sharing of Information

We do not sell your personal information. Information may be shared with service providers who assist in operating this website and our business (such as customer relationship management and email platforms), with Southwest Florida MLS and related real estate services as necessary to fulfill your requests, and where required by law.

Text Messaging and Calls

Where you provide a phone number and consent, we may contact you by call or text about listings and related real estate services. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive messages is not a condition of purchasing any property or service.

Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly. Where state privacy laws such as the California Consumer Privacy Act (CCPA) apply, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information; as stated above, we do not sell personal information.

Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

Data Security and Retention

We use commercially reasonable safeguards to protect personal information and retain it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes and Contact

We may update this policy from time to time; the current version will always be posted on this page.

Questions about this policy can be directed to Carole Tierney, Coldwell Banker Realty by email at carole.tierney@nemoves.com or by phone at (781) 424-4197.